heRO-Server Forum
Support Ticket... - Printable Version

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+--- Thread: Support Ticket... (/showthread.php?tid=22441)



Support Ticket... - Aylin - 08-12-2012 01:38 PM

I totally forgot to save my ticket number and I can't figure out how to get to my open tickets to reply now. ;x How do I get to them or find my number? >.<


RE: Support Ticket... - Loki - 08-12-2012 01:48 PM

When you opened a ticket it should've sent an email to the email address you specified with the ticket number in there.


RE: Support Ticket... - Whispers - 08-12-2012 01:48 PM

It's been a while since I opened a support ticket, but I believe you get a confirmation E-mail with the number.

If you deleted it, check your trash.

[EDIT]

The number should be in the subject line of said e-mail.??You also should get an e-mail for every replay made to the support ticket by support staff.

[EDITED EDIT]

Seems I was ninjad by Loki. D:


RE: Support Ticket... - Aylin - 08-12-2012 03:01 PM

Oh. Duh. X.x I see the number in the reply email now... Thank you. >.<;;;