heRO-Server Forum
Password Change - Printable Version

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+--- Thread: Password Change (/showthread.php?tid=2347)



Password Change - GM-Pandora - 12-04-2006

Password Change Procedure

You can use the control panel to change your password

http://www.hero-server.net/cp/login.php



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If the CP (control panel) is not working for you and you still want to change your password or you forgot your password, then please send a Support Ticket, we will check your information and will need the following information:

- Your login name (not your character name, unless it's the same)
- Your email (the one associated with your account)
- Your current password
- The new password you want

Make sure you include those 4 items. A GM will confirm the password change with you. Once he/she sends the request, the database will be checked, if the email does not match, the password change will be denied.

For people who have created accounts recently with the _M/_F method, you don't have an email associated with your account, just mention that it's an account created with the new method.

If you don't remember your password, mention it in the request, add all the information you can remember and expect a delay Icon_razz


RE: Password Change - higor - 01-19-2008

I created my account but the passoword no sure I created 3 accounts but the no, help me please


RE: Password Change - GM-Pandora - 01-19-2008

Please contact GM-Auron and explain to him the problem in details.


RE: Password Change - GM-Pandora - 03-11-2008

I'm told all pending password change have been done. Big thanks to GM-Auron and GM-Aki.

If yours was not changed, check your pm/email in case we asked you for further information, otherwise re-send your password change to GM-Auron.

Thanks for your patience everyone!


RE: Password Change - Kiki - 08-08-2008

can we change our passwords using the cp now :3?


RE: Password Change - GM-Aki - 08-08-2008

Oh yes indeed, you can change your password yourself now using the CP.

http://www.hero-server.net/cp/login.php

Thank you for reminding me Kiki Icon_smile

/edit: corrected Kiki's name sorry Icon_redface


RE: Password Change - teOx - 08-08-2008

Kiky is ex's lif.

youre thinking of kiki