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+-- Forum: Game Related (/forumdisplay.php?fid=1)
+--- Forum: Help & Support (/forumdisplay.php?fid=22)
+--- Thread: Trying to Recover Account (/showthread.php?tid=28952)
Trying to Recover Account - azurerogue - 11-03-2015 06:49 PM
So I can't remember my account password and when I go to recover it using the CP it claims to send instructions to my e-mail account, but that e-mail account receives nothing (yes, checked spam folder).
Not sure what to do
RE: Trying to Recover Account - ChaosPrince - 11-03-2015 10:17 PM
"CP" lol
Are you sure you got the right e-mail address?
Or ask GM-Pandora to manually verify your address then pm it via the forum so you can reset your password
RE: Trying to Recover Account - GM-Garr - 11-03-2015 11:11 PM
Sending a support ticket would help :D
And let me guess, your email is hotmail? For some weird reason only that mail service partly declines CP, but somehow not support system e-mails, even though they come from same place. I'm sorry for the trouble.
RE: Trying to Recover Account - azurerogue - 11-05-2015 03:34 AM
No worries, I'll submit a support ticket. Yea, the fact that I was able to get support e-mails there was what made me think there was some bug or error since it makes no sense that it would block some and not others.
Thanks Garr
RE: Trying to Recover Account - Story Teller - 11-05-2015 04:10 AM
(11-03-2015 11:11 PM)GM-Garr Wrote: Sending a support ticket would help :D
And let me guess, your email is hotmail? For some weird reason only that mail service partly declines CP, but somehow not support system e-mails, even though they come from same place. I'm sorry for the trouble.
How about myway? that email is long gone that's why I can't get it via email or verify that it's mine.
RE: Trying to Recover Account - GM-Garr - 11-05-2015 05:33 AM
I already told you, send a support ticket
RE: Trying to Recover Account - Snowhawk - 11-06-2015 12:29 AM
DUCKY!
Also the password request/reset thing is definitely broken XD
RE: Trying to Recover Account - GM-Garr - 11-06-2015 06:29 AM
Only for hotmail
B> better MS support.