Can log into game, but not CP

[Serenity]

I can log into the game normally, but I cannot log into the CP using that name/password combination. May be because it's an old account? I probably need GM help on this but posting here first to see if anything helpful will come up. Thanks in advance.

[ShadesOfBlue]

the server and the cp are both down atm

[GM-Pandora]

In game the login name is not case sensitive, but in the CP it is. Check that, I'm 90% sure that could be the problem.

[Enfermeira Joy]

Yeah, now it's down, but are you having this problem at other times as well?

[Serenity]

Thanks, I'll try that Pandora. And yes, it's all the time, not only now because the game is down.

[Enfermeira Joy]

oh, then I hope what Pandora said will be enough
(to me it was, I'm lazy so I don't use my capitals xDDD)
wish you luck \o.