Who: V i r u s
How Long: Until Mystra acquires all the Infinity Stones.
Why: Botting. All of the botting. This robot in particular was trapped in a rift between Niflheim and Muspelheim.
Who: Irina Derevko, J e s u s, G i l g a m e s h, H i t l e r
How Long: Until Aerith lives again
Why: Quad-Clienting, Botting. The four robot invaders were sent to Kiel Hyre for research purposes.
Who: Cait~, Insidefreak, Debris, and all related accounts
How Long: 1 Week + Apology via support ticket
Why: Abusing moderator powers to jail vendors and people in Prontera.
The player in question has had their moderator abilities stripped from them.
Who: Method-Strike
How Long: As this is very likely a stolen account, the real owner of the whitesmith "Meth" must send in a support ticket with proof he's the owner of the account, asking for an unban.
Why: GM Impersonation / Safeguarding the account
There's been reports of players receiving emails from pandora@hero.com and the like, with promises of making people into GMs if they download certain programs (Teamviewer). Do not be tricked. This is not Pandora or anyone from the GM team.
GMs will not ask for your personal information, passwords, or tell you to download any program such as Teamviewer. If you encounter anyone claiming to be a GM, please send a support ticket right away.
![[Image: UAx69ij.png]](https://i.imgur.com/UAx69ij.png)