I was also surprised that heRO doesn't have a rule about caps lock abuse in public channels.
I think it should be given a lot more leeway than cursing and other forms of abuse of public channels, but I propose that if someone uses all caps more than twice within 5 minutes, then we should be allowed to give them a warning. If it continues in a way that offends people after the warning, then I think the normal procedure of muting, etc should be used.
I'm not saying that caps lock is "not allowed" since it can be a way to express oneself without any malicious intent, but I do believe it needs to be regulated.
However, this is just my opinion on the issue, so whatever the heRO staff says, goes