log in help

[Fabre]

look it takes me sometimes 32 minutes to log in or switch characters, and when i type in my stuff it tells me it still recognizes me, which of cource prolongs my attempts at getting in, its really frusterating not to be able to sign on the game or to get back when i am gearing for a party. please tell me why it sais i am disconnected from server and recognizes me on the server with out me even getting on in the first place, i am very irritated about this atm since i have a chance to go on a party ive been waiting for for a month. is there a serious problem with the server right now or what cause ive had this problem for weeks, also my friend is too, i uninstalled hero and reinstalled the new full download hoping that no death client will work (have not died yet have not seen it). any ways
luvs