IP address?

[Kzantiae]

So, uhh.. @.@ I just recently downloaded the stuff and got it working after DAYS of trying to get it all working.. Buutt.. Apparently, I forgot my password. o.O And then when I tried retrieving it it said that the IP that I'm at is banned (Given, I did also try most of my common passwords, each of which didn't work..). Which.. Is nearly impossible (Atleast for it to be caused by me) seeing as I've never signed in nor talked to anyone here.. So, is there any way to get this undone? @.@ Thanks in advance for anyone who can help or give me information.