After pressing start the, hero pop up and shut down immediately

[Laenaya]

If you're using Windows 8, right click heRO.exe and click on "Troubleshoot compatibility", then pick "Try recommended settings" and it should set heRO.exe to run in compatibility mode for Windows XP (Service Pack 3) and as administrator as well. Do this to Setup.exe as well and if it starts in a tiny window, download an older (and compatible) version of Setup.exe here.