hard to log in :(

[Kiki]

hi there. well everytime i try to log into hero, it takes multiple tries because it keeps saying "failed to connect to server" eventually im able to log in but its annoying and i never had this problem before._. also, ive been lag/dcing alot lately and im not sure if its cuz of the sudden population increase or the new july patch cuz this was never a problem before as well. sure i get small lag spikes but, lately its been ridiculous just wondering if u could check this issue out. thanks in advance!