Can't play and need some help

[Valorwind]

Hello everyone.

I have been having the same problem for the last 2 days. I run heRO, and the patcher starts, but it either won't start downloading at all, or it will download a little bit and then throw out a message saying "Failed to download file", and if I try to hit start I get a message that says "Failed to launch application: heRO.exe"

I have tried uninstalling and reinstalling both heRO alone, as well as the entire Sakray/RO program, and so far have had no luck. Yumera even game me some CD's with the programs on them, just in case my files were corrupt, and it still hasn't worked. I was hoping someone had an idea of what I can do to get back online. This is very frustrating, bucause I was having so much fun!

If you would like I will try to post a screenshot of my RO file, once I figure out how. Any help would be greatly appreciated!