You forgot shield1 in the list, and it's 12 memory bookmark =P
It's best not for players to intervene in case of further complications, especially the more you mention it, the more the criminal will try to hide it in order to escape, spreading the items more and more -_- That's why support ticket's secrecy is another advantage in comparison to telling everyone, including the criminal, like this.
![[Image: Gmayu.gif]](http://www.pandoraonline.net/heRO_wiki/images/b/be/Gmayu.gif)