Client crashing! ;w;

[Marabelle]

Maybe someone here can help me...
You see I seem to be having trouble with my RO client. I can get to the patcher without problem but when clicking 'start' the game screen loads for three seconds (no black screen, it is transparent with)... then it crashes without warning. It refuses to load. I've been having this issue for a few days now. Restarting the computer is not working. I'm on vista (if that helps any; though I already adjusted the compatibility setting the first day I installed RO...)

Help would be greatly appreciated! Thank you.

[Megattica]

You may want to try running the patcher, and if you don't have any luck there, re-install the client altogether. I've experienced this problem many a time, and this method usually works for me.

[Deviluke]

I vaguely remember having a problem like this when I used to play hero on another computer, which is a Vista. I think I remember fixing it by going into the hero folder, opening up Setup and changing the Graphics driver/card that was being listed in the very first drop down menu. If that doesn't work then maybe right clicking the no death client (also in the hero folder) and running it as administrator might fix it. Sorry if either of those don't work, I really don't know much about Vista but figured I'd try.

[Lena]

Vista can be a pain in the butt sometimes >:o

You can try checking to see if your antivirus/firewall is messing with it, otherwise try running the client as an admin (you can right click it, go to properties and there should be an option to have it always run as an admin). Speaking of programs, do you have others running when you try to load up hero? for some reason my hero client freezes up when i "allow" something to go (for example if I were to update java and the little allow window shows up).

Another thing you could try is running task manager and seeing how long the process runs until it crashes and dies :o vista has a knack for doing that with alot of programs (My version of vista likes to destroy skype < that way you can try and see what's interfering with the client x3 If all else fails, you'll have to do as the previous persons have said and re-install hero :c Best of luck to you, fellow vista user ;w;

[GM-Pandora]

Sorry that no GM has gotten back to you before. If neither of the things these nice players suggested help, please create a support ticket.

[Former-GM-Circe]

That's because I have faith in players suggesting fixes, too.

If something had been horribly wrong or a base suggestion missed, I'd have jumped in and posted it. ;D



Power to the players!




*pulls out lute* Reduce, reduce, reduce GM work!