I see no ticket open for you currently, meaning that a GM responded to it. You should check your email and see if you have anything concerning that.
As for the issues are you getting something like "Could not connect to server" Or are you able to play and then get randomly disconnected?
Also, since I don't see your ticket currently. Do you live a great distance from the server host, which is in Canada? Have you reset your ISP or anything 'new' in the time frame?
Alright, thank you for that. I'll see if I can't find more information on that ticket, also, your english is fine. ^_^
What I meant by "anything new in the time frame" Would be like changes that your household or ISP has started. Did you get a new computer? Did you install new internet equipment?
Your internet connection, ISP is the internet service provider. Do you have the ability to do a Reset, perhaps on the box that your internet comes through if it is DSL/cable. Or, do you have satellite? I'm from the US so unfortunately I won't be familiar with the company that you are using.
Umm.. no i didn't i use my old PC(the same one that i use when i start play 3-4 years ago) and i didn't install new internet equipment either
Ah... you mean the modem??? Yes it has a small button for reset and i read the descp that it's a "built-in battery reset" or something like that...
And we don't have satellite.. or did you mean the company satellite?
I'm sorry if i'm asking too much since these things is something that i'm not really good at...
But pretty please don't lose hope on me!!!
If you can make me login.. i promise when i get Paypall acc i'll start donating to server... and love you forever GM!!! =D
When I said satellite I was just wondering if your internet was satellite based or based off of something like dsl modem since it's very different to reset them.
There should be a way to give your modem a restart/reboot to refresh your connection. If you can't figure out how to reset the modem, try just giving a call to the company you use and see if they can advise on how to restart it. I'm not saying that this is a guarantee to fix, but I do know from personal experience when I was using high-speed in another state I lived in, that I had to reboot it nearly once a month.