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Problems for game start
Alasdeceniza Offline
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#1
Problems for game start
Hello,
it is the first time I try to play this server. I have downloaded the full install file and executed it. I let it completely updated and pushed start button but window dissapeared and nothing occured. Game was not started. I have downloaded the aditional .dll files but it did not work.
I would appreciate any support in this stuff.
Thanks in advance for your attention and help.
Cheers
01-03-2013, 07:13 PM
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GM-Rahice Offline
The Malevolent Queen Maleficent
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Posts: 1,721
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#2
RE: Problems for game start
Try going to your heRO folder and opening heRO.exe client directly and by-pass the opening through the patcher. Just remember to check for patches every so often!

If this doesn't work, let me know.
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01-03-2013, 07:40 PM
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Alasdeceniza Offline
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Joined: Jan 2013
#3
RE: Problems for game start
When I do so nothing occurs again. Even not the updating window is opened. I don?t know if this matters but I am trying to run it under Virtual Box because I have a Mac. Other applications and internet connection run correctly under this virtual windows xp.
Thanks
01-03-2013, 08:06 PM
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GM-Rahice Offline
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#4
RE: Problems for game start
Oh, I was hoping this was going to be an issue that you have with running heRO on Windows. I am not familiar with Mac's in the least bit as I have never used them. I do know that there's been prior talk about how to fix issues in order to be able to run the server in the past.

I'll see what information I can dig up, but in all honesty I'll probably wind up googling information to try and assist.
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01-03-2013, 08:40 PM
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mr187 Offline
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#5
RE: Problems for game start
Hi,

I seem to be encountering a problem during start up as well. The game starts but only in a minimized window in the corner of my desktop. There is no option to maximize the window and I can't drag it larger either. Is there any known fix or solution for this?

I use Windows 8 Pro x64 and used the full installer + bgm file. Everything patched fine.

Thanks in advance..
01-24-2013, 10:42 AM
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Former-GM-Kaenec Offline
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#6
RE: Problems for game start
I'm not sure if this will work for MAC as well but I encounter this every now and then and there are two things I check:

1. Right-click and open as administrator (the hero.exe or patcher).
2. Check the setup.exe to make sure it's using the correct graphics driver and/or the size is appropriate.
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01-24-2013, 05:30 PM
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GM-Rahice Offline
The Malevolent Queen Maleficent
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Posts: 1,721
Threads: 98
Joined: May 2012
#7
RE: Problems for game start
If you don't have a Setup.exe, attempt to download this.. If it fails to work, do let us know.

http://www.sendspace.com/file/joz9wv
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01-24-2013, 10:34 PM
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