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Server Rules
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GM-Pandora Offline
Admin Extraordinaire
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Posts: 15,150
Joined: Sep 2005
Post: #1
Server Rules

List of rules when playing on heRO server!

We encourage players to report broken rules or misbehavior from other players. But if you have problems with another player(s)/guild(s), please try to fix them by talking first, before doing a report to the GM team with the heRO Support Ticket System.

(You can click on this link here to find out more about the Support Ticket System.)
  • English
    To play this server everyone must understand and be able to write a comprehensible English. If a GM addresses you, you must be able to understand, answer and comply. Those who have problems which English should do efforts, but obviously we don't ask for perfection, simply a level high enough to allow communication.
  • Be respectful to everyone
    Insulting, the use of swears, discrimination, racism, sexism or any other offending comments may result in punishment. That goes for everywhere, especially on the Main Chat for everyone. Do not purposely kill other players outside of PvP/GvG enabled map via any means. This also includes usage of any skill what so ever to defend, buff, heal, kill steal, undo aggro status or steal a??non-MVP monster, unless the person asked for you to do so. For MvP monsters, follow the MvP FFA rule.
  • Use English on Main
    The Main channel must be used in English only. You can write any languages in other chats though but main stays English.
  • Do Not Spoil Custom Quests in Public
    Details/Locations on any heRO custom additions or quests are not to be mentioned using @main or public forums. However, players are allowed to ask questions regarding these heRO custom quests in public, but answers must be given through other chats, PMs or in private forums.
  • Restriction in Naming Conventions
    Below is the list of letters/numbers/symbols allowed in creation of a character's name. Make sure to also choose a name that is appropriate (aka no slander, profanity, insult, etc!). Player names who do not respect this rule will be sent to jail until a new name is chosen, the character can also be deleted if the name is too offensive. Using similar name as an existing player to carry out malicious act or to purposely ruin the player's reputation is also a punished offence.

    Allowed characters:
    ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890_-~^().:!?@$%&+='

    You cannot make character whose name starts with "GM-", "GM", "Event-", "Event", "Intern-" or "Intern" (or the small caps of them). These are reserved for GM usages.

    The "appropriate" rule also goes for anything else a player has to choose a name for, such as party name, guild name, guild title, pet/homunculus name, shop name, chat room name, etc.
  • Kill Steal (KS) for Non-MvP Monsters
    Do not hit a monsters that "belongs" to another players. Any monster that is attacking/chasing the player, or if the player is also attacking that monster, counts as "belonging" to that player. KS rules do not apply in any public DB room or any GM hosted events unless stated otherwise by the GMs.
  • MvP FFA
    MVP's are free for all to attack. However players are not. This means that while you can do anything to the MvP, you cannot directly effect the player. For example, trying to make them go through warp portals, etc.
  • Mob Dropping
    Players are not allowed to drop monsters on other players, this includes MVP's
  • Do Not Beg
    Players used work or wits to gain their items/zeny. Do the same, don't go around begging for items or money.
  • Do Not Bot/Macro
    Botting will result in a permanent ban the account AND any related account. Any type of macro will result in a permanent account ban, no exceptions. Failure to pass the botting/macro test from GMs, regardless of "actual reasons," will be treated as using bots or macro programs.
  • No AFK Leveling/hunting
    No one is allowed in anyway or form to level/hunt AFK with the means of any pet, homunculus, @autotrade, item, skill, card, etc. This offense will result in deletion of the character involved.
  • Do Not Loot Steal
    Do not steal the loots of other people, be it from monsters or when a player is unloading pets. Items on the ground, especially if unloaded from the pet, still counts as the player's property.
  • Shops and Chatrooms
    Do no set shops or chats within a 7x7 area (3 cell radius) of any NPC, including warps. Only one shop can occupy one cell. In Prontera, shops and chat boxes can only be set up on the side walks. Shops can only be put up in a town (except for Niflheim) or maps without *any* monsters.
  • Do Not Cheat
    If you find a bug or abuse, report it immediately to the GM Team via Support Ticket. Failure to report a bug or abuse is considered a violation of this rule and the passives will be seriously punished.
    Do not modify your RO files to give yourself any advantage, only cosmetic modifications are allowed.
    Example of modifications allowed: a new aura image, a different skin, etc.
    Example of modifications that are NOT allowed: changing your Frost Joke/Scream skill to display no text, changing a graphic that affects your delay, changing a graphic that affects your character's speed, etc
  • No advertising for any server/website/game
    Do not advertise any other server/website/game. Mentioning another server can be considered advertising. Mentioning official server names are allowed.
  • Do not break DB/BB randomly anywhere/everywhere
    Do not break DB/BB outside of DB Rooms. Take care of your accidental DB/BB, or transformed monsters by equipment effects. Cry for help immediately on @main if the transformed monster is too strong for you to handle alone (including if it is in town or no-exp loss map.).
  • No Blockage of Castles' Entrances
    During WOE it is forbidden to cast ICE WALL, use any skill or items that would prevent players from entering a castle. /notrade is available to all players.
  • No Blank Emblems During War of Emperium (WoE)
    While the War of Emperium is ongoing, it is forbidden to enter a castle if the guild you are in uses no emblem, a transparent emblem or one that is not clearly visible. Note: It is however permitted to be unguilded.
  • Double-clienting is forbidden
    That is: you're only allowed to ever have 1 RO client open per real physical actual person. You are not allowed to log more than 1 RO client be it on the same computer or on two separate computers. (2 separate real people playing in the same house is fine however.) This offense will result in permanent ban of the accounts involved.
  • Double (or more) participation of one player per ToH event is forbidden.
    That is: you're only allowed one character to enter and participate into one ToH (Trials of heroes, monthly event).
  • Mushroom/Plant/DB Limit
    When using the creator skill to create mushrooms or plants you must not go over 200 total at the same time. 200 mushrooms=ok, 201 mushrooms= not ok, 100 mushrooms+100 plants=ok 101 mushrooms+100 plants= not ok because it makes a total of 201.

    This also applies to Dead Branches and Bloody Branches. No more than 200 total may be spawned on a map.
  • No trans/extended jobs in alde castle
    No trans (reborn) or extended job (ninja, gunner, taekwon family) is allowed in aldebaran castle. If a such a job ends up in it with the Guild Recall skill, then they have to leave immediately, by using a butterfly wing or logging out. Walking is not an option to leave the castle, and attacking players is a punishable offence.
  • Regarding Alchemist/Creator's Homunculus
    The heRO AI is sure to comply with our specific rules regarding homunculus, using it is recommended.
    http://www.pandoraonline.net/AI.zip
    Players are also free to use their own written ai, as long as they follow server rules.

    - No killstealing!
    The homunculus is bound by the same rules as its owner, and must not attack a monster that belongs to another player.
    - No auto-alchemist skills.
    The AI is meant to control the homunculus only, you are not allowed to use it to control your alchemist/creator character.
    - No AFK leveling.
    Afk leveling will be considered the same as botting, if you must go away from keyboard do so in a monsterless map or send your homunculus to sleep. This offense will result in deletion of the character involved.
  • Regarding shared accounts
    Account sharing is not our responsibility and is not encouraged by the GM team. The GM team will not consider movement of items due to account sharing as an act of stealing. The selling/trading of an account or item counts as a form of sharing account, therefore not supported by GM's.
    - Real money transactions involving items or accounts between players will not be tolerated be it on the forum or the server.
    - Deals involving zeny and/or item in exchange for GM service are allowed.
  • Regarding stolen items not from a shared account
    If you lent an item and failed to get it back, this is considered stealing, it will be returned back to the owner if they make a support ticket providing unmodified screenshots of both the trade and the agreement to lend. Preferrably, the items and the agreement are in the same screenshot. The report sent needs to be as clear as possible with a precise time frame. Reports about trades older than 3 months will not be considered.
    Item retrieval does NOT apply if the other person is banned - any items regardless of origin are always permanently locked with the banned account (unless the account is banned precisely because of stealing in the first place.)
  • Do Not Tolerate/Assist in Rule-breaking Activities
    Inaction to cover up a rule-breaking act committed by someone else, such as not reporting a bot due to being in the same guild/friends, not reporting fully banned member returning to heRO*, can also count as an offence. You should report on rule breakers as soon as possible.

    *Note: Normally when a player is banned, they are allowed to start totally fresh. However, there are fully banned players who are not welcomed in heRO and are not allowed to play even if they are willing to start fresh:

    List of fully banned players:
    "Silvanel"
    "Ryan/Rain"
    "Amil Gaul/Makachuk"
    "Mane"
    "Zeel"
    "Kohaku"
    "Matrim Cauthon Jr."
  • Final rule
    Lastly, if by your action(s) or inaction(s) you cause harm or seriously hinder another character's playing experience, punishments may be given according to the severity of the action(s) or inaction(s).

A clarification note on how rules apply in account sharing: click here

These rules are here to ensure everyone has a fun time on heRO ^_^

~ Server Admin ~
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Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
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01-25-2006 12:20 PM
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GM-Boomy
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Post: #2
RE: Server Rules

April 14th 2006: added the DB rules
04-15-2006 12:12 AM
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GM-Pandora Offline
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Posts: 15,150
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Post: #3
RE: Server Rules

Added the rule about not killing other players, which I thought was implicit, it's part of being respectful.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
06-28-2006 09:01 AM
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Former-GM-Aegis Offline
Judge Master Ægis
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Posts: 200
Joined: Mar 2006
Post: #4
RE: Server Rules

Just as a note,

This rule has been added lately because many peoples gets player killed by other players using large mobs, sight spell, etc.

We're sad to have to add a new rule about this but its needed.

A player found of player killing by bringing large mobs onto an other player, a mage or priest found using sight on a sin thats fighting a large mob or any other attempt to end a players life will be punished by jail or ban if its not the first time.

We understand that accident may occurs, a sin cloaking at the wrong time when someone is near by, a player dieing killing an other player nearby, but please keep in mind this rule is against harassment, not accidents.

"The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong it usually turns out to be impossible to get at or repair."
06-28-2006 09:05 AM
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GM-Pandora Offline
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Post: #5
RE: Server Rules

I'd like to bump this topic again just to repeat the first rule, since it doesn't seem to be clear enough...

* Be respectful to everyone
Insulting, the use of swears, discrimination, racism, sexism or any other offending comments will result in jail or ban.


There are plenthy of servers where they don't care if you insult each other, we on the other hand wish to have a good community of respected and respectful players.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
07-01-2006 01:00 AM
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GM-Pandora Offline
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Post: #6
RE: Server Rules

Added the rule about no ice walling / no dbing in front of a castle entrance during woe.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
07-03-2006 12:50 AM
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GM-Pandora Offline
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Post: #7
RE: Server Rules

More rules added, seems we've had a lot of new additions recently.. just try to use your head and play nicely together, is that so hard?

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
07-03-2006 06:14 PM
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GM-Pandora Offline
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Post: #8
RE: Server Rules

Update: Dual clienting is now forbidden for a month, we'll see after.

This include "dual-computering" as well.

In order to make it fair, I wont hesitate to sanction those who do not abide to this rule.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
01-14-2007 01:46 PM
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GM-Pandora Offline
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Post: #9
RE: Server Rules

2007/05/22 Updated the "no double clienting" rule to make it clearer. This rule is in effect, we had a trial period and decided on keeping it.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
05-22-2007 09:38 AM
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GM-Pandora Offline
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Post: #10
RE: Server Rules

2007/06/18 I'm adding the rule "Cant leech a merchant with @autotrade" I thought this would be obvious, since we disabled double-clienting. Anyway, I'll update the rule list later, but basically you're not allowed to open a shop in a map with monsters.

~ Server Admin ~
Vote daily to help us grow!
Review us on RateMyServer every 6 months!
Have a problem? Use the Support Ticket System!
Join the Test&Dev team to help out!
06-18-2007 08:49 PM
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