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Latest info on the downtime
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GM-Ayu Offline
Uguu!
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Posts: 6,446
Joined: Jan 2008
Post: #11
RE: Latest info on the downtime

So for now we tried fixing the control panel but still having issues. For people who want to create new accounts, please submit a support ticket in the meantime with the information to create the account and Pandora will have to create it manually for now until we resolve the technical issue.

03-17-2021 11:35 AM
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GM-Ayu Offline
Uguu!
*****

Posts: 6,446
Joined: Jan 2008
Post: #12
RE: Latest info on the downtime

So server went poofed again tonight. Unfortunately I do not have access setup yet on the new system, so we will have to wait for Pandora to rescue the server and troubleshoot it next morning. We apologize again for the unstable times for server availability in this month.

03-18-2021 12:42 AM
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GM-Ayu Offline
Uguu!
*****

Posts: 6,446
Joined: Jan 2008
Post: #13
RE: Latest info on the downtime

Server is now back up, yay!

03-18-2021 10:54 AM
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GM-Ayu Offline
Uguu!
*****

Posts: 6,446
Joined: Jan 2008
Post: #14
RE: Latest info on the downtime

For now, we have re-enabled the old _M/_F method to create accounts. This means that to create an account, I'll use username_M for a male account, or username_F for a female account, and your password in the login box when you open RO. To login again remove the _M or _F. Once the account is created, you should be able to use control panel to vote 4 points and so on.

E.g. For a female account with account name AnExample and a password of ChangeIt, I'll use this to create the account:

account name: AnExample_F
password: ChangeIt

Then to log in:

account name: AnExample
password: ChangeIt


We'll take another crack at fixing the control panel issues this weekend.


You should still contact a GM via support ticket or discord to manually attach a contact email to your newly created account. The email account is needed for password resets and proof of ownership in the future.

03-18-2021 11:19 AM
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