Difference between revisions of "Server rules"

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==English==
 
==English==
To play this server everyone must understand and be able to write comprehensible English. If a GM addresses you, you must be able to understand, answer and comply. Obviously we don't ask for perfection, simply enough to allow communication.
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*To play, everyone must understand and be able to write comprehensible English. If a GM addresses a player, they must be able to understand, answer and comply. Perfection isn't required, only enough to allow communication.
  
==Be respectful to everyone==
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*Only the English language is allowed on the Main Chat channel. Other languages in other chats are allowed.
Insults, swearing, racial, homophobic or religious slurs, or any other offending comments may result in punishment. That goes for everywhere, and especially on the Main Chat. Do not purposely kill other players outside of PvP/GvG enabled map via any means. This also includes usage of any skill what so ever to defend, buff, heal, kill steal, undo aggro status or steal a  non-MVP monster, unless the person asked for you to do so. For MvP monsters, follow the MvP FFA rule.
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==Use English on Main==
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==Respectfulness==
Only the English language is allowed on the Main channel. Other languages in other chats are allowed.
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*Insults, excessive swearing, sexist, racial, homophobic, transphobic or religious slurs, or any other offending comments are not allowed.
  
==Restriction in Naming Conventions==
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*Begging for items, zeny, services, etc. is not allowed.
Make sure to choose a name that is appropriate (aka no slander, profanity, insult, etc!). This applies to characters, parties, guilds, guild titles, pets, homunculi, shops, chat rooms, etc. Character names must be shorter than 19 characters.
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<br>
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Player names who do not respect this rule may be jailed or deleted until a new name is chosen, depending on the severity of the offense. Using similar names as an existing player to carry out malicious acts or to purposely ruin the player's reputation is also a punishable offense.
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*Advertising other servers/websites/games is not allowed. Excessive repeated mentions of other games/servers can be considered advertising.
<br>
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Allowed characters:
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==Naming Conventions==
<br>
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*Make sure to choose appropriate names. This means no slander, profanity, insult, etc. and  applies to characters, parties, guilds, guild titles, pets, homunculi, shops, chat rooms, etc.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890_-~^().:!?@$%&+='
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<br>You cannot make character whose name starts with "GM-", "GM", "[GM]", "Event-", "Event", "[Event]", "Intern-", "Intern", "[Intern]", "Admin-", "Admin", or "[Admin]" (or the small caps of them). These are reserved for GM usage and to protect from impersonation.
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*Player names that do not respect this rule may be jailed until a new name is chosen, or deleted, depending on the severity of the offense. This rule may be enforced retroactively.
  
==Kill Steal (KS) for Non-MvP Monsters==
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*Using similar names as an existing player to carry out malicious acts is not allowed.
Do not hit monsters that "belong" to other players. Any monster that is attacking/chasing the player, or if the player is also attacking that monster, counts as "belonging" to that player. This applies to Alchemists' homunculi. KS rules do not apply in any public DB room or any GM hosted events unless stated otherwise by the GMs.
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==MvP FFA==
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*Making characters whose name starts with "GM-", "GM", "[GM]", "Event-", "Event", "[Event]", "Intern-", "Intern", "[Intern]", "Admin-", "Admin", or "[Admin]" (or the small caps of them) is not allowed. These are reserved for GM usage and to protect from impersonation. Names similar, identical, or to impersonate those from the [[Chronicle of Heroes]] are also not allowed.
MVP's are free for all to attack. However players are not. This means that while you can do anything to the MvP, you cannot directly affect the player. For example, trying to make them go through warp portals, trapping competitors in ice walls, etc.
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==Mob Dropping==
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==PVM, PVP and GVG==
Players are not allowed to drop monsters on other players, this includes MVPs.
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*Do not attack non-MVP (monsters without a "MVP" logo upon defeat) monsters that "belong" to other players. This refers to monsters attacking/chasing players, or if the player is also attacking that monster. This applies to player owned units such as Alchemists' homunculi. KS rules do not apply in public DB rooms or any GM hosted events unless stated otherwise by the GMs.
  
==Do Not Beg==
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*MVPs (monsters with a "MVP" logo upon defeat) are free for all to attack, but players are not. This means that while players can do anything to the MvP, they cannot directly affect the player. For example, trying to make them go through warp portals, trapping competitors in ice walls, etc.
Players used work or wits to gain their items/zeny. Do the same, don't go around begging for items or money.
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==Do Not Bot/Macro==
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*Do not purposely kill other players outside of PVP/GVG enabled map via any means. This includes dropping monsters on players and using skills or items to defend, buff, heal, kill steal, undo aggro status or steal a non-MVP monster, unless the person requested so. However, defeating players in PVP/GVG enabled maps by any means is allowed.
Botting will result in a permanent ban of all accounts and any type of macro will result in a permanent account ban, no exceptions. Failure to pass the botting/macro test from GMs, regardless of "actual reasons," will be treated as using bots or macro programs.
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==No AFK Leveling/hunting==
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*Outside PVP and GVG enabled areas, it is forbidden to use any skill or items that prevents players from entering another map, including towns, buildings, fields, dungeons, etc.  
Leveling, hunting or farming items while AFK is not allowed in any way or form. This includes the use of pets, homunculi, @autotrade, items, skill, etc.
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==Do Not Loot Steal==
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*Malicious use of trade requests in PVP and GVG enabled areas is not allowed. To prevent this, /notrade is available to all players.
Do not steal the loots of other people, be it from monsters or when a player is unloading pets. Items on the ground, especially if unloaded from the pet, still counts as the player's property.
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==Shops and Chatrooms==
 
==Shops and Chatrooms==
Do not set shops or chats within a 7x7 area (3 cell radius) of any NPC, including warps. Only one shop can occupy one cell. In Prontera, shops and chat boxes can only be set up on the side walks. Shops can only be put up in a town (except for Niflheim) or maps without *any* regularly-spawned monsters (excluding the single Wild Rose or Ijsbal in towns).
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*Shops and chats are not allowed within a 7x7 area (3 cell radius) of NPCs and Warps.
  
==Do Not Cheat==
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*Only one shop can occupy one cell.  
If you find a bug or abuse, report it immediately to the GM Team via Support Ticket. Failure to report a bug or abuse is considered a violation of this rule and may be seriously punished.
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Do not modify your RO files to give yourself any advantage, only cosmetic modifications are allowed.
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Example of modifications allowed: a new aura image, a different skin, etc.
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Example of modifications that are NOT allowed: changing your Frost Joke/Scream skill to display no text, changing a graphic that affects your delay, changing a graphic that affects your character's speed, etc.
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==No advertising for any server/website/game==
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*In Prontera, shops and chat rooms can only be set up on the side walks.  
Do not advertise any other server/website/game. Mentioning another server can be considered advertising. Mentioning official server names are allowed.
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==Do not break DB/BB randomly anywhere/everywhere==
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*Shops can only be put up in maps without any regularly-spawned monsters. This excludes maps such as towns with a single monster like Wild Rose, Ijsbal, etc.
Do not try to break DB/BB outside of DB Rooms. If you find that a map allows the breaking of DB/BB, please report it to a GM as soon as possible. This rules apply even if it is in town or no-exp loss map.
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==No Blockage of Castles' Entrances==
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==Cheating==
During WOE it is forbidden to cast Ice Wall or use any skill or items that would prevent players from entering a castle. /notrade is available to all players to prevent trade requests.
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*Botting will result in a permanent ban of all accounts, and any type of macro will result in a permanent account ban, no exceptions. Failure to pass a botting/macro test from GMs will be treated as using bots or macro programs, regardless of reason.
  
==No Blank Emblems During War of Emperium (WoE)==
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*Leveling, hunting or farming items while AFK is not allowed in any way or form. This includes the use of pets, homunculi, @autotrade, items, skill, etc.
While the War of Emperium is ongoing, it is forbidden to enter a castle if the guild you are in uses no emblem, a transparent emblem or one that is not clearly visible. Note: It is however permitted to be unguilded.
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==Double-clienting is forbidden==
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*If you find a bug or abuse, report it immediately to the GM Team via Support Ticket. Failure to report a bug or abuse is considered a violation of this rule and may be seriously punished.
That is: you're only allowed to ever have 1 RO client open per real physical actual person. You are not allowed to log more than 1 RO client be it on the same computer or on two separate computers. (2 separate real people playing in the same house is fine however.)
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==Regarding shared accounts==
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*Do not modify your RO files to give yourself any advantage, only cosmetic modifications are allowed, such as a new aura or different User Interface skin, etc. Examples of modifications that are not allowed include changing your Frost Joke/Scream skill to display no text, changing a graphic that affects your delay, changing graphics to lower your character's speed, etc.
Account sharing is not our responsibility and is not encouraged by the GM team. The GM team will not consider movement of items due to account sharing as an act of stealing. The selling/trading of an account or item counts as a form of sharing account, therefore not supported by GM's.
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- Real money transactions involving items or accounts between players will not be tolerated be it on the forum or the server.
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- Deals involving zeny and/or item in exchange for GM service are allowed.
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==Regarding stolen items not from a shared account==
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==Multi-Clienting==
If you lent an item and failed to get it back, this is considered stealing, it will be returned back to the owner if they make a support ticket providing unmodified screenshots of both the trade and the agreement to lend. Preferrably, the items and the agreement are in the same screenshot. The report sent needs to be as clear as possible with a precise time frame. Reports about trades older than 3 months will not be considered.
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*You are only allowed to have 1 RO client open while playing heRO. You cannot be logged into more than 1 RO client at any given time, be it on the same computer or on multiple separate computers. Two or more separate real people playing from the same IP address is acceptable.
Item retrieval does NOT apply if the other person is banned - any items regardless of origin are always permanently locked with the banned account (unless the account is banned precisely because of stealing in the first place.)
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==Do Not Tolerate/Assist in Rule-breaking Activities==
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==Player Stealing==
Inaction to cover up a rule-breaking act committed by someone else, such as not reporting a bot due to being in the same guild/friends, not reporting fully banned member returning to heRO*, can also count as an offense. You should report on rule breakers as soon as possible.
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*Do not steal other players' loot, be it from monsters or when a player is unloading pets. Items on the ground, especially if unloaded from the pet, still count as the player's property.
  
<br>*Note: Normally when a player is banned, they are allowed to start totally fresh. However, there are fully banned players who are not welcomed in any HeRO medium and are not allowed to play even if they are willing to start fresh. This includes HeRO forum, HeRO facebook groups, HeRO discord servers, etc.
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*If you lent an item and failed to get it back, this is considered stealing, it will be returned back to the owner if they make a support ticket providing unmodified screenshots of both the trade and the agreement to lend. The items and the agreement must be in the same screenshot. The report sent needs to be as clear as possible with a precise time frame. Reports about trades older than 3 months will not be considered.
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*Item retrieval does not apply if the other person is banned. Any items regardless of origin are always permanently locked with the banned account (unless the account is banned precisely because of stealing in the first place).
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*Account sharing or selling is not encouraged and not the responsibility of the GM Team. Loss of items due to account sharing will not be considered an act of stealing.
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*The owner of an account is always defined as the person with access to the email tied to the account.
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*Transactions involving items or accounts for real money will not be tolerated on any medium moderated by heRO (ingame, forum, discord, etc). Deals involving zeny and/or items in exchange for GM services are allowed.
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==Do Not Tolerate or Assist in Rule-breaking Activities==
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Inaction to cover up a rule-breaking act committed by someone else, such as not reporting a bot due to being in the same guild/friends, not reporting fully banned member returning to heRO (section below), can also count as an offense. You should report on rule breakers as soon as possible.
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<br>*Note: Normally when a player is banned, they are allowed to start totally fresh. However, there are fully banned players who are not welcomed in any HeRO medium and are not allowed to play even if they are willing to start fresh. This includes HeRO forum, HeRO social media, HeRO's discord servers, etc.
  
 
List of fully banned players:
 
List of fully banned players:
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==Final rule==
 
==Final rule==
Lastly, if by your action(s) or inaction(s) you cause harm or seriously hinder another character's playing experience, punishments may be given according to the severity of the action(s) or inaction(s).
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*If by your action(s) or inaction(s) you cause harm or seriously hinder another character's playing experience, punishments may be given according to the severity of the action(s) or inaction(s).
  
 
==See Also==
 
==See Also==

Latest revision as of 07:23, 10 July 2022

English

  • To play, everyone must understand and be able to write comprehensible English. If a GM addresses a player, they must be able to understand, answer and comply. Perfection isn't required, only enough to allow communication.
  • Only the English language is allowed on the Main Chat channel. Other languages in other chats are allowed.

Respectfulness

  • Insults, excessive swearing, sexist, racial, homophobic, transphobic or religious slurs, or any other offending comments are not allowed.
  • Begging for items, zeny, services, etc. is not allowed.
  • Advertising other servers/websites/games is not allowed. Excessive repeated mentions of other games/servers can be considered advertising.

Naming Conventions

  • Make sure to choose appropriate names. This means no slander, profanity, insult, etc. and applies to characters, parties, guilds, guild titles, pets, homunculi, shops, chat rooms, etc.
  • Player names that do not respect this rule may be jailed until a new name is chosen, or deleted, depending on the severity of the offense. This rule may be enforced retroactively.
  • Using similar names as an existing player to carry out malicious acts is not allowed.
  • Making characters whose name starts with "GM-", "GM", "[GM]", "Event-", "Event", "[Event]", "Intern-", "Intern", "[Intern]", "Admin-", "Admin", or "[Admin]" (or the small caps of them) is not allowed. These are reserved for GM usage and to protect from impersonation. Names similar, identical, or to impersonate those from the Chronicle of Heroes are also not allowed.

PVM, PVP and GVG

  • Do not attack non-MVP (monsters without a "MVP" logo upon defeat) monsters that "belong" to other players. This refers to monsters attacking/chasing players, or if the player is also attacking that monster. This applies to player owned units such as Alchemists' homunculi. KS rules do not apply in public DB rooms or any GM hosted events unless stated otherwise by the GMs.
  • MVPs (monsters with a "MVP" logo upon defeat) are free for all to attack, but players are not. This means that while players can do anything to the MvP, they cannot directly affect the player. For example, trying to make them go through warp portals, trapping competitors in ice walls, etc.
  • Do not purposely kill other players outside of PVP/GVG enabled map via any means. This includes dropping monsters on players and using skills or items to defend, buff, heal, kill steal, undo aggro status or steal a non-MVP monster, unless the person requested so. However, defeating players in PVP/GVG enabled maps by any means is allowed.
  • Outside PVP and GVG enabled areas, it is forbidden to use any skill or items that prevents players from entering another map, including towns, buildings, fields, dungeons, etc.
  • Malicious use of trade requests in PVP and GVG enabled areas is not allowed. To prevent this, /notrade is available to all players.

Shops and Chatrooms

  • Shops and chats are not allowed within a 7x7 area (3 cell radius) of NPCs and Warps.
  • Only one shop can occupy one cell.
  • In Prontera, shops and chat rooms can only be set up on the side walks.
  • Shops can only be put up in maps without any regularly-spawned monsters. This excludes maps such as towns with a single monster like Wild Rose, Ijsbal, etc.

Cheating

  • Botting will result in a permanent ban of all accounts, and any type of macro will result in a permanent account ban, no exceptions. Failure to pass a botting/macro test from GMs will be treated as using bots or macro programs, regardless of reason.
  • Leveling, hunting or farming items while AFK is not allowed in any way or form. This includes the use of pets, homunculi, @autotrade, items, skill, etc.
  • If you find a bug or abuse, report it immediately to the GM Team via Support Ticket. Failure to report a bug or abuse is considered a violation of this rule and may be seriously punished.
  • Do not modify your RO files to give yourself any advantage, only cosmetic modifications are allowed, such as a new aura or different User Interface skin, etc. Examples of modifications that are not allowed include changing your Frost Joke/Scream skill to display no text, changing a graphic that affects your delay, changing graphics to lower your character's speed, etc.

Multi-Clienting

  • You are only allowed to have 1 RO client open while playing heRO. You cannot be logged into more than 1 RO client at any given time, be it on the same computer or on multiple separate computers. Two or more separate real people playing from the same IP address is acceptable.

Player Stealing

  • Do not steal other players' loot, be it from monsters or when a player is unloading pets. Items on the ground, especially if unloaded from the pet, still count as the player's property.
  • If you lent an item and failed to get it back, this is considered stealing, it will be returned back to the owner if they make a support ticket providing unmodified screenshots of both the trade and the agreement to lend. The items and the agreement must be in the same screenshot. The report sent needs to be as clear as possible with a precise time frame. Reports about trades older than 3 months will not be considered.
  • Item retrieval does not apply if the other person is banned. Any items regardless of origin are always permanently locked with the banned account (unless the account is banned precisely because of stealing in the first place).
  • Account sharing or selling is not encouraged and not the responsibility of the GM Team. Loss of items due to account sharing will not be considered an act of stealing.
  • The owner of an account is always defined as the person with access to the email tied to the account.
  • Transactions involving items or accounts for real money will not be tolerated on any medium moderated by heRO (ingame, forum, discord, etc). Deals involving zeny and/or items in exchange for GM services are allowed.

Do Not Tolerate or Assist in Rule-breaking Activities

Inaction to cover up a rule-breaking act committed by someone else, such as not reporting a bot due to being in the same guild/friends, not reporting fully banned member returning to heRO (section below), can also count as an offense. You should report on rule breakers as soon as possible.


*Note: Normally when a player is banned, they are allowed to start totally fresh. However, there are fully banned players who are not welcomed in any HeRO medium and are not allowed to play even if they are willing to start fresh. This includes HeRO forum, HeRO social media, HeRO's discord servers, etc.

List of fully banned players:
"Silvanel"
"Ryan"/"Rain"
"Amil Gaul"/"Makachuk"
"Mane"
"Kohaku"
"Matrim Cauthon Jr."
"Sheam"/"Sam From Texas"/"Micr0"

Final rule

  • If by your action(s) or inaction(s) you cause harm or seriously hinder another character's playing experience, punishments may be given according to the severity of the action(s) or inaction(s).

See Also

Forum Rules
Discord Server Rules