Server rules

English

• To play this server everyone must understand and be able to write comprehensible English. If a GM addresses you, you must be able to understand, answer and comply. Obviously we don't ask for perfection, simply enough to allow communication.

• Only the English language is allowed on the Main channel. Other languages in other chats are allowed.

Be respectful to everyone

• Insults, swearing, racial, homophobic or religious slurs, or any other offending comments may result in punishment. That goes for everywhere, and especially on the Main Chat.

• Begging for items, zeny or services such as forging, brewing, etc. is not allowed. Players gain their items and zeny with hard work and wits, do the same!

• Do not purposely kill other players outside of PvP/GvG enabled map via any means. This also includes usage of any skill what so ever to defend, buff, heal, kill steal, undo aggro status or steal a non-MVP monster, unless the person asked for you to do so. For MvP monsters, follow the MvP FFA rule.

Restriction in Naming Conventions

• Make sure to choose a name that is appropriate (aka no slander, profanity, insult, etc!). This applies to characters, parties, guilds, guild titles, pets, homunculi, shops, chat rooms, etc. Character names must be between 4-18 characters in length.

• Player names who do not respect this rule may be jailed or deleted until a new name is chosen, depending on the severity of the offense. Using similar names as an existing player to carry out malicious acts or to purposely ruin the player's reputation is also a punishable offense.

• You cannot make character whose name starts with "GM-", "GM", "[GM]", "Event-", "Event", "[Event]", "Intern-", "Intern", "[Intern]", "Admin-", "Admin", or "[Admin]" (or the small caps of them). These are reserved for GM usage and to protect from impersonation.

Kill Steal (KS) for Non-MvP Monsters

Do not hit monsters that "belong" to other players. Any monster that is attacking/chasing the player, or if the player is also attacking that monster, counts as "belonging" to that player. This applies to Alchemists' homunculi. KS rules do not apply in any public DB room or any GM hosted events unless stated otherwise by the GMs.

MvP FFA

MVP's are free for all to attack. However players are not. This means that while you can do anything to the MvP, you cannot directly affect the player. For example, trying to make them go through warp portals, trapping competitors in ice walls, etc.

Mob Dropping

Players are not allowed to drop monsters on other players, this includes maps with MVPs. This rule does not apply on any PvP or GvG enabled maps, even if MvPs are present.

Shops and Chatrooms

Do not set shops or chats within a 7x7 area (3 cell radius) of any NPC, including warps. Only one shop can occupy one cell. In Prontera, shops and chat boxes can only be set up on the side walks. Shops can only be put up in maps without any regularly-spawned monsters (excluding the single Wild Rose or Ijsbal in towns).

Do Not Cheat

• Botting will result in a permanent ban of all accounts and any type of macro will result in a permanent account ban, no exceptions. Failure to pass the botting/macro test from GMs, regardless of "actual reasons," will be treated as using bots or macro programs.

• Leveling, hunting or farming items while AFK is not allowed in any way or form. This includes the use of pets, homunculi, @autotrade, items, skill, etc.

• If you find a bug or abuse, report it immediately to the GM Team via Support Ticket. Failure to report a bug or abuse is considered a violation of this rule and may be seriously punished.

• Do not modify your RO files to give yourself any advantage, only cosmetic modifications are allowed, such as a new aura or different User Interface skin, etc. Examples of modifications that are not allowed include changing your Frost Joke/Scream skill to display no text, changing a graphic that affects your delay, changing graphics to lower your character's speed, etc.

No advertising for any server/website/game

Do not advertise any other server/website/game. Repeated mentions of another server can be considered advertising. Mentioning official server names are allowed.

No Blockage of Castles' Entrances

During WOE it is forbidden to cast Ice Wall or use any skill or items that would prevent players from entering a castle. /notrade is available to all players to prevent trade requests.

Double-clienting is forbidden

Players are only allowed to ever have 1 RO client open per real physical actual person. You are not allowed to log more than 1 RO client be it on the same computer or on two separate computers. (2 separate real people playing in the same house is fine however.)

Do Not Steal From Others

• Do not steal the loots of other people, be it from monsters or when a player is unloading pets. Items on the ground, especially if unloaded from the pet, still count as the player's property.

• If you lent an item and failed to get it back, this is considered stealing, it will be returned back to the owner if they make a support ticket providing unmodified screenshots of both the trade and the agreement to lend. The items and the agreement must be in the same screenshot. The report sent needs to be as clear as possible with a precise time frame. Reports about trades older than 3 months will not be considered.

• Item retrieval does not apply if the other person is banned. Any items regardless of origin are always permanently locked with the banned account (unless the account is banned precisely because of stealing in the first place).

• Account sharing or selling is not encouraged and not the responsibility of the GM Team. Loss of items due to account sharing will not be considered an act of stealing.

• Transactions involving items or accounts for real money will not be tolerated on any medium moderated by heRO (ingame, forum, discord, etc). Deals involving zeny and/or items in exchange for GM services are allowed.

Do Not Tolerate/Assist in Rule-breaking Activities

Inaction to cover up a rule-breaking act committed by someone else, such as not reporting a bot due to being in the same guild/friends, not reporting fully banned member returning to heRO*, can also count as an offense. You should report on rule breakers as soon as possible.

*Note: Normally when a player is banned, they are allowed to start totally fresh. However, there are fully banned players who are not welcomed in any HeRO medium and are not allowed to play even if they are willing to start fresh. This includes HeRO forum, HeRO facebook groups, HeRO discord servers, etc.

List of fully banned players:
"Silvanel"
"Ryan"/"Rain"
"Amil Gaul"/"Makachuk"
"Mane"
"Kohaku"
"Matrim Cauthon Jr."
"Sheam"/"Sam From Texas"/"Micr0"

Final rule

Lastly, if by your action(s) or inaction(s) you cause harm or seriously hinder another character's playing experience, punishments may be given according to the severity of the action(s) or inaction(s).

See Also

Forum Rules
Discord Server Rules