Other than the possibility of the password being changed after you did, I can only think of you having the wrong password to begin with.
It might be possible to have an admin reset that account's password with a few validation that the account is indeed his'. I had the same method done with one of my accounts but I don't know if things will go as smoothly this time.
EDIT: At any rate, we can only speculate here. Things will go faster if you send a formal ticket.
This goes to all my friends, new, old and the ones
I've lost over the years but have never forgotten.
(This post was last modified: 05-20-2013, 02:39 AM by KaminoKaoru.)