Hey, I am trying to return to heRO since a while ago. I have tried my best to fix this problem on my own and I just can't figure out what to do. I have been desperate to play the game but when I installed this error popped out when I clicked login:
Module Name: D:\heROaGAIN\heRO.exe
Time Stamp: 0x49a4a4ce - Wed Feb 25 09:54:22 2009
Exception Type: 0xc0000005
0x0052f5f0 D:\heROaGAIN\heRO.exe
0x005d7f87 D:\heROaGAIN\heRO.exe
0x00513444 D:\heROaGAIN\heRO.exe
0x006a3ff6 D:\heROaGAIN\heRO.exe
0x006b8c1c D:\heROaGAIN\heRO.exe
0x770233aa C:\Windows\syswow64\kernel32.dll
0x77dd9ef2 C:\Windows\SysWOW64\ntdll.dll
0x77dd9ec5 C:\Windows\SysWOW64\ntdll.dll
eax: 0x00000000 ebx: 0x0f9d2e88
ecx: 0x00000000 edx: 0x63650dd8
esi: 0x00000000 edi: 0x00000000
ebp: 0x0018ffec esp: 0x0018ffdc
stack 0018ffdc - 001903dc
0018FFDC : 3C 8B 6B 00 00 E0 FD 7E 00 00 00 00 00 00 00 00
0018FFEC : 00 00 00 00 00 00 00 00 3C 8B 6B 00 00 E0 FD 7E
0018FFFC : 00 00 00 00 41 63 74 78 20 00 00 00 01 00 00 00
0019000C : 0C 33 00 00 DC 00 00 00 00 00 00 00 20 00 00 00
0019001C : 00 00 00 00 14 00 00 00 01 00 00 00 07 00 00 00
0019002C : 34 00 00 00 7C 01 00 00 01 00 00 00 00 00 00 00
0019003C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0019004C : 02 00 00 00 4E EF 26 1A 98 02 00 00 44 00 00 00
0019005C : E0 02 00 00 60 02 00 00 00 00 00 00 BA 71 32 F3
0019006C : 40 05 00 00 4A 00 00 00 8C 05 00 00 1E 03 00 00
0019007C : 00 00 00 00 5B 49 59 2D AC 08 00 00 32 00 00 00
0019008C : E0 08 00 00 00 03 00 00 00 00 00 00 CD EA CE 32
0019009C : E0 0B 00 00 42 00 00 00 24 0C 00 00 36 03 00 00
001900AC : 00 00 00 00 C8 5F 50 38 5C 0F 00 00 5E 00 00 00
001900BC : BC 0F 00 00 68 03 00 00 00 00 00 00 44 05 28 B1
001900CC : 24 13 00 00 56 00 00 00 7C 13 00 00 98 03 00 00
Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
Job : Novice
I have been talking to GM-Pandora through support tickets. Even though the GM was very patient and helpful, nothing we tried worked (still a big thank you from me). I ran heRO as administrator, fully patched, used compatibility mode with windows XP (I am using windows 7) tried the other different methods of downloads provided here on the forum.
If it helps as an incentive, I am more than happy to share you some of my zenies in the game if you somehow guide me through this "CANNOT PLAY RO" crisis. Since they are of no use to me anyway if I cannot play. I created this forum account and this thread title because I reallyyyy hope I can get all the support I can, whereas if I use my normal account maybe fewer people would care
sincerely,
A potentially returning player who cannot install heRO on the new laptop