Support ticket - No ticket-number email

[IsaacZeal]

Hello

I tried opening a support ticket a couple hours ago and I still didn't get the email with the ticket number. Is that normal? How long does it usually take?

I wanted to update the ticket with something I have learned since creating it.

Thanks in advance.

[Laenaya]

Have you checked if it's in your "spam" or "junk mail" box?

[IsaacZeal]

Yep. Both in my email application and online because the spam folder on gmail imap sometimes.. skips stuff <.<

EDIT(2014 02 10): What I mainly want to know is if I can make another ticket without spamming up anything and annoying the people who work these tickets, possibly facing consequences.

[Laenaya]

Try using a different email provider and explain the situation.

[IsaacZeal]

Cough. Okay. Sooo I was making a new ticket and the auto complete let me know why it failed so utterly: I was out of it enough to use gmail.net instead of gmail.com. Right.

My apologies for wasting everybody's time and thanks for your help.